PDCA cycle to improve business performance, learn and be agile

PDCA cycle to improve business performance, learn and be agile

PDCA (plan–do–check–act) is an iterative four-step management method used in business for the control and continual improvement of processes and products. It is also known as the Deming circle, the Shewhart cycle or plan–do–study–act (PDSA)   Iteration A fundamental principle of the scientific method and PDCA is iteration—once a hypothesis is confirmed … Continued
Kano model helps you to define customer values

Kano model helps you to define customer values

Lean is not just about waste. Lean is about value, which is determined by the customer. Where to improve is based on what the customer sees as value. When you know what is value then you also know what is … Continued